For brands with a distributed sales model, the projected shift in consumer purchasing patterns, especially, at a local level, will be significant in the coming weeks to months. Today’s sensitive landscape calls for an equally sensitive approach to the way brands interact with customers and how they provide experiences. However, now is the time to […]
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Loyalty programs are proven marketing tactics for encouraging repeat purchases and fostering brand affinity. However, these programs are not without their challenges. Members don’t engage, or they opt out after only a few months. Why? Because the loyalty program doesn’t meet consumers’ heightened expectations for relevant, personalized brand experiences. When loyalty programs work, the payoff […]
In the Expectation Age, customers demand seamless, contextually relevant experiences at every touchpoint, so brands have to think about their loyalty proposition beyond a single program or platform. Meeting customer expectations requires a comprehensive, data-driven strategy for cohesive communications and interactions that enhance engagement, foster retention, and build brand advocacy. To do this, a brand […]
The Expectation Age has upended how brands market to consumers. The era of the empowered buyer has put even greater pressure on brands with direct and indirect sales channels. How can they provide seamless customer experiences when data is siloed, messages get lost in the ecosystem, and experience competitors now threaten their business? To explore […]
Attracting, engaging, and retaining customers is never easy. Brands must manage customer relationships with relevant, timely data. They have to keep customers hooked and invested with the right content delivered at the right time and through the right channel. And, to be consistently effective, companies in the brand-to-local ecosystem must ensure every partner in the distribution stream […]
Editor’s note: A more recent post, 4 Ways to Measure the Value of Your Loyalty Program, is a great companion to read with this piece as it showcases how thinking has evolved specific to Loyalty Program design and implementation. Read below to get a sense of what was critical in 2018, and then take a […]
The integration of AI chatbots into marketing strategies has reshaped the landscape, empowering businesses with insights, personalization capabilities, and efficiency. Its use in content creation has elevated the frequency of marketing messaging and strengthened the connection between consumer and brand. Join us as we embark on an exploration into AI’s pivotal role in modern marketing, […]
Another National Automobile Dealers Association Show (NADA) has come and gone, and the Ansira team was among many in the automotive community who gathered in Las Vegas walking the tradeshow floor and meeting with dealers and dealer groups. We had the privilege of hosting clients and contacts for private meetings before and during the show, […]
In the evolving landscape of artificial intelligence (AI), the integration of empathy emerges as a compelling frontier. As machines become increasingly intertwined with human experiences, understanding the role of empathy in AI holds profound implications. This blog delves into the fascinating intersections of technology and empathy, unraveling how AI’s capacity to comprehend and respond to […]
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Web 3.0 and Digital Marketing
The evolution of Web 3.0 has accelerated significantly in the last 5-7 years, and we see no sign of that pace slowing. Here’s our POV on Web 3.0 and digital marketing.