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Customer Experience and Loyalty CX + Loyalty Loyalty Marketing

The Ultimate Guide to Building Brand Loyalty in 2024

Regardless of the product or service a brand provides or the industry vertical(s) it serves, competing for and retaining brand loyalty from customers in a world with seemingly endless alternatives and a sometimes less than stellar economy has never been more challenging. While overcoming that obstacle may feel daunting at first, creating lasting brand loyalty […]

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Data + Insights Digital Marketing Social Media Strategy

What a TikTok Ban Could Mean for Marketers

After years of attempts to ban the use of TikTok in the United States, President Biden recently signed into law legislation that gives Chinese parent company ByteDance nine months to divest from TikTok or face a nationwide ban of the app. This move comes amid concerns that Chinese authorities could force ByteDance to hand over […]

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Channel Partner Marketing Customer Experience and Loyalty Data + Insights Strategy

Reeling in Success: Why Your Franchise Needs Segmented Marketing 

Picture this: you’re out fishing, hoping to reel in a big catch. Would you use the same bait for every fish in the sea? Probably not. Just like fishing, marketing your franchise requires a tailored approach to hook the right customers. Enter franchisee marketing segmentation – the secret sauce for unleashing your growth potential.  Why […]

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Channel Data Management Customer Experience and Loyalty Data + Insights Local Marketing Activation

Navigating 2024: Transformations Shaping Customer Experiences in Digital Marketing

In the ever-evolving landscape of digital marketing, staying ahead of the curve is paramount for marketers aiming to craft compelling customer experiences in 2024. As we start the new year, it’s crucial to understand and adapt to three key industry disruptions that are reshaping the way brands engage with consumers. Focusing on these conversations now […]

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Local Marketing Activation

Navigating Gmail and Yahoo’s New Email Sending Guidelines

Gmail and Yahoo will enforce new email sending guidelines starting February 1, 2024, which require subscriber protections for inboxes. Those impacted include bulk email senders who send more than 5,000 emails per day to Gmail and Yahoo subscribers. Email has always been a prime target for attackers, and unfortunately, simply encrypting message transfers between email […]

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Local Marketing Activation Strategy User Experience Web Development

Enhancing the User Experience on Your Website

In today’s landscape improving user experience (UX) can have a remarkable effect on your business’s growth. It’s no secret that websites now serve as virtual storefronts, it becomes crucial to grasp the significance of UX and apply effective strategies. Join us as we delve into the essential elements of elevating user experience on your website, […]

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Customer Experience and Loyalty Data + Insights Social Media Strategy Uncategorized Web Development

Digital Marketing Series: Tips and Tricks for Automotive Dealers [Part 1]

Digital Marketing is multifaceted and contains many moving parts. Because of this, automotive dealers often struggle with figuring out where exactly to focus their digital marketing efforts and how to leverage their digital marketing tools strategically. John Houmis, Senior Vice President of Client Engagement and Experience, recently sat down for a Roundtable Q&A to address […]

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CX + Loyalty User Experience Web Development

Elevated Customer Engagement with the Power of Inline Ads 

The product listings page of a website attracts the most traffic and where customers spend the most time, presenting an opportunity for strategically placed advertising to drive traffic to other internal pages. Ansira identified this need through market research and customer feedback, leading to the creation of its Inline Ad feature that allows clients to […]

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CX + Loyalty Data + Insights Uncategorized

Understanding Customer Data and Regulatory Compliances

We live in a world of data-driven marketing, and it is crucial to assess and reassess your customer data strategy to ensure compliance while serving customers as best as possible. Read on for a deep dive into the subjects to know.

Categories
Local Marketing Activation Social Media

Changes Coming to Meta’s Facebook That Dealers Need to Know

In the last few months, Meta has announced several changes on their Facebook platform that directly impact the automotive industry. Two of these changes are the deprecation of the Vehicles Tab and the removal of the ability to post to Marketplace from a business page.   As Facebook Marketplace grew, spam and fraudulent listings became […]