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CX + Loyalty Performance Marketing Strategy

Omnichannel Orchestration: The Gold Standard of Engagement Marketing

A conductor would never instruct every musician in the orchestra to play the same songs with the same notes at the exact same time. With little harmony or texture, the music would become a snooze fest, and patrons would leave the venue uninspired. So why do marketers run same-note campaigns across channels? Successful campaigns draw […]

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Performance Marketing Strategy

7 Biggest Mistakes Brands Make With Social Media

Many brands treat social media as a disparate marketing channel, never leveraging its full potential to drive business results. With countless advertising opportunities and in-the-moment messaging capabilities, social media might be the most powerful communication channel to ever exist. They key is to use social media wisely. From informing decisions based on inaccurate customer assumptions to […]

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Performance Marketing

Instagram vs. YouTube: The Ongoing Battle for Video Dominance

We’ve witnessed some epic battles of customer choice over the years — Pepsi vs. Coca-Cola, Mac vs. PC, left Twix vs. right Twix. However, the latest competition is a rather unlikely one: Instagram vs. YouTube. This month, Instagram announced the launch of IGTV, which offers greater video functionality and an increased time limit of up to […]

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Performance Marketing

5 Ways to Boost Local Marketing Efforts With Google Posts

There are times when it feels like it’s more likely you’ll get hit by a meteor than reach customers with your marketing messages. Organic reach continues to dwindle on social platforms. Cost per clicks (CPCs) and cost-per-thousand impressions (CPMs) continue to rise on Google and Facebook. More companies are competing for the same customers, and […]

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Performance Marketing

Cambridge Analytica Scandal: Should Brands Hit Pause on Facebook Ads?

After news broke that a third-party Facebook app — Aleksandr Kogan’s popular personality quizzes — released the data of 50 million Facebook users to UK-based data analytics firm Cambridge Analytica, the social media giant has been in the hot seat. Despite Facebook’s announcement to improve its platform, stockholders, users, and political pundits have expressed concerns over the fine […]