AnsiraAmanda leads Ansira’s Strategy team in the agency-wide integration and innovation of solutions which prioritize the quality of experiences crafted based on the needs and context of people.
The path to meeting customer expectations and driving additive value through customer experience (CX) is a challenge even for the world’s most beloved brands. We often see brands struggling to understand their capabilities in relation to driving experiences, and where to prioritize. Evolution and change to customer experience are best undertaken incrementally. Realistic expectations of […]
Now more than ever, we as consumers, have a front-row seat to how certain brands are making strides to prioritize their customers first to reflect empathy and support in a time of uncertainty. And, to provide innovative new ways to connect, solve problems, and improve the overall customer experience. Why does this matter? Because it’s critical for brands to differentiate, win, and retain customers as they prioritize the value provided […]
How can brands evolve their user experience (UX) design to be more accessible to all? In what ways can augmented reality (AR) enhance a brand’s mobile experience? Can we overcome cognitive bias in research and design? Why does the quest for speed hurt good design? Ansira team members learned the answers to these and other […]
When you look at the world’s greatest brands — from Domino’s and Hershey’s to Gatorade and Google — at the center of success is a product or service people say they can’t live without or just don’t want to. But behind the scenes is the vision, strategy, and action plan necessary to achieve the business […]