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CX + Loyalty Performance Marketing Strategy

3 Ways Automotive Brands Cause Customers to Hit the Brakes

The car-buying journey is a roller coaster of emotions for most consumers, whether the decision is made for happy reasons (I got a promotion!) or sad ones (I totaled my last car). Two high points bookend the experience: a rush of excitement when the hunt begins for the one and finally holding the keys. Before they step […]

Categories
CX + Loyalty Performance Marketing Strategy

Savvy Retailers Leverage Technology to Influence the Customer Journey

Retail brands carve out market share by delivering outstanding customer experiences. At the heart of each customer journey is technological innovation that delivers information to educate, delight, and persuade. Because today’s customers want insight and experiences, they expect to actively engage with the brand before buying. With a technology-driven engagement marketing strategy, retail brands can […]