Your shoppers are doing recon work on your brand way before they make contact with you. They are checking your social profiles and presence on review sites to learn about current and previous customer experiences. Positive reviews, consistent social engagement and proactive reputation management can help shift how future customers consider your business.
Join host Erin Zaborac and our social media experts to discuss actionable best practices to transform your branding by leveraging your social profiles and, ultimately, best connect with your customers.
Key takeaways you’ll gain from this session include:
- How to use social media to support your brand
- Content and messaging to amplify your brand identity
- Beyond Facebook: Instagram, Twitter, DealerRater, and more places to focus
- How to listen and respond to your customers and reviews (the good and the bad)